Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-allergen-free-menu-optimization.livebursts.com (hereafter referred to as “AI Allergen-Free Menu Optimization,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website, interacting with our services, and engaging with our applications.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-allergen-free-menu-optimization.livebursts.com.
  2. All associated mobile applications, software, and tools provided by AI Allergen-Free Menu Optimization.
  3. Services offered through our platform, accessible via the aforementioned channels.

Please note that this policy does not extend to third-party services or websites linked from our platform. These external platforms have their own privacy policies governing data collection and usage, and we encourage you to review them.

Processing Activities

This Privacy Policy is relevant when:

  1. You use any of our applications, software, or services as an authorized user.
  2. You visit or interact with our website(s) linked to this policy.
  3. We communicate with you via email, phone calls, text messages (SMS), or newsletters, both automated and manual.

Personal Data Collection

We collect a range of personal data to enhance your experience, improve our services, and comply with legal requirements:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Credit/debit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Financial records may be collected for accounting purposes and to comply with legal or regulatory obligations.
  4. Purchase Information: Details about products or services you have purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types to facilitate personalized experiences and analytics.
  6. Location Data: Your geographical location data, obtained through IP addresses or GPS signals, for location-based services and marketing (with your consent).
  7. Feedback: Comments, reviews, and responses you provide to improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels, including your user name, profile picture, and posts related to AI Allergen-Free Menu Optimization.
  9. Product Information: Details about the products you show interest in or purchase on our platform, such as browsing history and product preferences.

We gather this data through various methods, including direct user input, automated tracking technologies, and third-party service providers.

Cookies

Cookies are small text files stored on your browser to enhance your experience with our services:

  1. Strictly Necessary Cookies: Essential for navigating our website, ensuring basic functionalities, and maintaining security.
  2. Preference Cookies: Remembering user preferences, such as language settings or display options.
  3. Analytics Cookies: Used by analytics providers to collect anonymous data about your use of our site, including pages visited and features used.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when the purpose for data collection is fulfilled, we securely delete or anonymize the data.

Security Measures

AI Allergen-Free Menu Optimization implements robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols to secure data transmission and storage.
  2. Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Limiting access to personal data to authorized personnel only, on a need-to-know basis.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately using the details provided below, and we will take appropriate steps to delete it.

Your Rights (Geographical Location Dependent)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: The right to request access to and review the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments to inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Asking us to delete or remove your personal data from our systems, subject to legal exceptions.
  4. Restriction: The ability to limit the use of your personal data for specific purposes.
  5. Portability: Obtaining a copy of your personal data in a structured format and transferring it to another controller.
  6. Objection: Opposing or withdrawing consent for processing your personal data, except where we have compelling legitimate grounds.
  7. Non-Discrimination: The right to be free from discrimination based on your exercise of data protection rights.
  8. Appeals and Complaints: Filing appeals or complaints with relevant data protection authorities and seeking legal redress.

To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond to valid requests within a reasonable timeframe.

Changes to Policy

AI Allergen-Free Menu Optimization reserves the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For inquiries, data requests, or complaints regarding privacy:

We value your trust in our handling of personal data, and we strive to maintain transparency throughout our practices.